Choosing a skilled nursing community isn’t something you do every day, so knowing the right questions to ask while touring can be difficult. Here’s what to ask when touring any skilled nursing community to feel confident in your decision.
- Who will be providing care day to day?
Understanding who is actually in the room matters. Ask about the credentials of the nursing staff, including the ratio of registered nurses (RNs) to licensed practical nurses (LPNs) and certified nursing assistants (CNAs). Find out how staffing is structured across all three shifts, not just during daytime hours. Consistency in caregivers can make a significant difference in comfort, familiarity, and quality of care.
- How is the care plan created and updated?
Every resident deserves care that reflects their individual needs, preferences, and goals. Ask how the team develops each person’s care plan and who is involved in that process. Look for a community that brings together nurses, therapists, physicians, and family members to shape a plan that evolves as needs change. Ask how often plans are reviewed and how the family is kept informed and included.
- What specialties are part of the team?
Skilled nursing care often involves more than daily assistance. Ask about the availability of physical, occupational, and speech therapists on campus. Find out whether a physician is regularly available, and what specialists the community works with.
- How does the team communicate with families?
Open, proactive communication is a sign of a team that truly cares. Ask how the staff keeps families updated, whether there’s a primary point of contact, and how quickly concerns are addressed.
- What makes this community special?
Give the team the opportunity to share what they love about the community and what it has to offer. This will help give you a sense of the community culture and give space for you to find out unique things about the lifestyle available at a community
These questions will prepare you to have a productive tour, so you can leave feeling assured you have all the information you need. At Friendship Village, our Skilled Nursing team offers top-ranked care 24/7 and creates a warm, inviting neighborhood for residents. Ready to meet our team and experience our community firsthand? Come let us show you around.