Our Staff

Meet the Friendship Village Chesterfield Team

Carmen Fronczak, Executive Director, Friendship Village Chesterfield; Chief Revenue Officer, Friendship Village

Carmen Fronczak

Executive Director, Friendship Village Chesterfield; Chief Revenue Officer, Friendship Village


Carmen is the Chief Resource Officer at Friendship Village Senior Services and is the Executive Director for Friendship Village Chesterfield. She is passionate about being a part of seniors’ lives and strives to make a difference by delivering operational excellence.

She brings 25 plus years of experience in healthcare business development, holds a bachelor’s degree in business administration and a master’s degree in health informatics and is a registered nurse. Her expertise includes sales and marketing, strategic planning, start-up operations and sales team management for independent living, assisted living, skilled nursing and home health care. Since joining the company in 2013, Carmen has been integral in facilitating business growth.

Her ongoing volunteer work with Mercy Health Foundation’s Women with a Mission reflects her passion for the health care field, and her drive to incorporate the latest in wellness programs and technology for seniors has become a defining characteristic of Friendship Village as it continues to push senior living into the future.

Bridget Banks, Administrator, Assisted Living and Memory Care

Bridget Banks

Administrator, Assisted Living and Memory Care


Bridget joined Friendship Village Chesterfield in June 2016. She worked as a receptionist and concierge before transitioning to the facilities coordinator role in June 2018. During that time, Bridget earned a master’s degree in gerontology from the University of Missouri – St. Louis and her administrator’s license. In 2022, she began working as the Administrator and is excited to continue her passion for serving seniors.

Bridget grew up in St. Louis and always enjoyed spending time with her grandparents. She regularly volunteered in nursing facilities during high school and college. She attended St. Joseph’s Academy high school and graduated with a bachelor’s degree in health sciences from Drake University. Outside of Friendship Village, Bridget enjoys golfing, baking, spending time with her family and dog.

Jeffrey Hampton, Resident Care Director

Jeffrey Hampton

Resident Care Director


Jeffrey has been with Friendship Village since 2020 and has served in the health care field for over a dozen years. He has served in a variety of health care roles, including being a Licensed Practical Nurse. He is a husband and the father of two children. In his free time, Jeffrey likes to putter in his garden and spend time in his shop making sawdust and trying his hand at woodworking projects.

“I am grateful for the opportunity to lead an excellent team to care for the residents at Friendship Village. Friendship Village takes so much pride in giving the best care to its residents and I’m so happy to be a part of that,” said Jeffrey.

Ken Klump, Administrator, Skilled Nursing and Rehabilitation, Chesterfield

Ken Klump

Administrator, Skilled Nursing and Rehabilitation, Chesterfield


Ken’s health care career has spanned over 25 years. For the past 14+ years, he has served as an administrator with skilled nursing facilities.

He is a St. Louis native who grew up in Overland, Missouri, where he attended De Smet Jesuit High School. He has made his home in Chesterfield for the past 17 years. He has been married for over 32 years and has two sons and a daughter. In his spare time, Ken coaches baseball for the Chesterfield American Legion team, follows the Cardinals and completes do-it-yourself projects on his home and cars.

He received a bachelor’s degree in business management from Southern Illinois University at Carbondale.

Stacey Zerban, Vice President, Health Services

Stacey Zerban

Vice President, Health Services


A leader in senior care for over 15 years, Stacey serves as the Vice President of Health Services at both Friendship Village campuses. Stacey joined the community in September 2016. Previously, she was the Executive Director of The Quarters at Des Peres and the CEO of Alexian Brothers Lansdowne Village. She was also the Regional Director of Business Development at Communicare Health.

Stacey graduated from Missouri State University with a Bachelor of Science degree in communication disorders. She’s active in her community, serving on the Ajax-Il Soccer Club Board of Directors and with the Maple Grove Civic Association. When she’s not working, she can be found coaching her children’s sports teams.

Burt Campbell, Chaplain

Burt Campbell

Chaplain


With over 30 years of previous pastoral care experience, Burt joined Friendship Village in 2017. He is an ordained minister through Open Bible Churches where he has served as a District Director while pastoring his own congregation. Before moving to the St. Louis area, Burt worked with numerous denominations and churches as president of his local association of churches.

For Burt, the best part of about ministry is helping people find vibrancy and meaning in their relationship with Christ.

He is married and a proud parent to three grown children. He loves spending time connecting with people and hearing their stories. He has a passion for reading, playing the guitar, studying history, and taking part in miniature war-gaming.

Burt completed his undergraduate studies at Oral Roberts University and pursued his graduate work through Regent University. He currently serves on the national board of Open Bible Churches and is a contributing author to We Believe: Core Truths for Christian Living, Open Bible’s official church resource for teaching core foundations of the faith.

Meet Your Senior Living Specialist


To serve faithfully and with grace, to lift others up through physical, spiritual and emotional care, to build a respectful community enriched by joyful living — this is our mission.

The Leadership Team
 

Interested in joining our team?

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